We are currently seeking a Sales Coordinator for our Schaumburg, Illinois office. Primary responsibilities include:
•Contact customers related to their orders and for market information, applications for credit limits, process orders to the supplier, contract entry and invoicing, troubleshoot any problems with the account, and monitor the account status of each customer. Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.
•Plan, schedule and determine the requirements of consumables, raw materials, spare parts and other miscellaneous materials for customers.
•Track and maintain inventory levels, purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices and accounting reports. Prepare reports such as inventory balance, price lists, and shortages. Report inventory increases or shortages.
•Arrange warehousing and transportation. May negotiate rates with freight forwarding companies and tracks deliveries/shipments to ensure timely arrival of goods in compliance with import/export regulations. Prepare shipping documents for customs clearance. Coordinates settlements complaints with insurance department.
•Coordinate settlement complaints with insurance department, processor and mill technical service staff.
•Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business.
Qualified candidates will be able to demonstrate their abilities to learn and adapt to using integrated accounting and material management software and to work independently and troubleshoot problems. Bachelor’s Degree and 3 years’ relevant experience(preferably in the automotive industry), material resource planning experience in a manufacturing environment, superior organizational skills, advanced MS Excel proficiency, excellent interpersonal skills, and the ability to handle multiple tasks are required knowledge and skills.